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Business internet and NBN support

KPTech works with internet-service partners and can assist with signing up, monitoring the application, installing the connection, monthly billing and ongoing support. The advantage of involving an IT provider is that internet faults are not always an ISP problem: routers, wireless networks, internal cabling, computers and other equipment can all contribute.

KPTech can help assess the technology available at your premises, expected speed capability and the equipment required before a service goes live. Because KPTech is not tied to one modem or router manufacturer, the network equipment can be selected to suit the actual environment.

Common NBN technologies

  • FTTP / FTTH: fibre to the premises or home
  • FTTC: fibre to the curb with a short copper run to the premises
  • FTTB: fibre to a building basement, commonly used in larger buildings
  • FTTN: fibre to a street node with copper completing the connection
  • HFC: hybrid fibre coaxial using cable-network infrastructure
  • Fixed Wireless: radio-based service for premises not served by fixed-line technologies
  • Sky Muster: satellite-based NBN service

Other connectivity options can include Starlink, 4G/5G and fixed-wireless providers.