Business Platinum

• Unlimited phone, remote and onsite support each month with direct access to experienced support staff.
• Commercial-grade endpoint antivirus with EDR and ransomware protection.
• Performance, health and capacity monitoring designed to identify issues before they become downtime.
• Maintenance and patching for Windows, Microsoft Office and supported third-party applications.
• Enhanced Microsoft 365 assistance, including adds, moves, changes and larger projects.
• Vendor management for issues involving internet, copier, web and mobile providers.

Additional Platinum benefits

• Reduced break/fix labour rates for workshop and onsite work.
• Discounts across selected antivirus, backup, hosting, Microsoft 365, computer and related services.
• Two hours of installation included with qualifying KPTech-built computers supplied with a three-year onsite warranty.
• Selected hosting setup fees waived.
• No technician travel/call-out charge for covered onsite support.

Pricing: Platinum is proposal-based. KPTech can prepare a managed-services proposal based on your environment and support requirements.