Managed IT Services
Choose the managed-service plan that best matches your business or home-computer requirements. All six options below link directly to their individual plan pages.
Business Managed Services
Three levels of managed support for business environments, from proactive Essentials through to comprehensive Platinum coverage.
Business Essentials
Core managed monitoring, maintenance and protection for businesses that want proactive IT without an unlimited-support plan.
Business Gold
A higher level of managed IT coverage with unlimited phone and remote support plus proactive maintenance, security and vendor management.
Business Platinum
KPTech’s highest-support business plan, adding unlimited onsite assistance to comprehensive managed IT support and maintenance.
Home / Retail Plans
Commercial-grade KPTech protection and managed-service technology for home computers.
Protect
Commercial-grade endpoint antivirus, EDR and ransomware protection for home computers.
Essentials
Home managed protection with commercial-grade security plus proactive computer-health monitoring.
Essentials Gold
The most comprehensive home option with security, monitoring, patching and managed cloud backup.
Managed Services: proactive instead of reactive
Traditional break/fix support waits for something to fail and then bills for the time required to repair it. KPTech moved to a managed-services model in 2006, with the aim of preventing avoidable problems and supporting more clients efficiently through monitoring and automation.
Managed Services can include 24/7 monitoring, automatic computer maintenance, remote support, proactive detection of developing issues, security tools, backup, email protection, asset tracking and other services for a predictable monthly cost.
KPTech offers Business Essentials, Gold and Platinum managed-service options, as well as managed products aimed at home and retail users.